Additional Details
Pickup & Start
⏰ Standard start: 9:00 AM (10 hours per day, door-to-door).
📍 Pickup included at hotels/apartments/train stations inside Tokyo’s 23 wards.
✈️🛳️ Airports and cruise terminals are not pickup points.
🚐 Outside the 23 wards: available on request with a surcharge.
⛔ Same-day arrivals: please self-transfer into the 23 wards (we’ll suggest easy routes).
Customization & Pace
✨ Fully private and customizable—swap stops to suit interests, season, and energy.
🕒 Stop order may change due to traffic, weather, crowd control, or site maintenance.
🗣️ Tours are led by a professional English-speaking driver-guide (not a licensed national guide).
Tickets, Meals & Payments
🎟️ Attraction tickets (e.g., Skytree observatory, Chureito parking, Ropeway, Lake Ashi cruise, museums) are pay-as-you-go on site.
🍽️ Lunch is not included; your driver-guide will recommend great local options (vegetarian/halal on request).
💴 Bring cash/IC card for small vendors and parking kiosks in Fuji/Hakone areas.
Weather & Seasonal Notes
🗻 Mt. Fuji views are not guaranteed; visibility varies by weather and season.
🚧 Fuji Subaru Line 5th Station access and the Hakone Ropeway/Lake Ashi cruise can pause for weather or maintenance—we’ll adjust the plan with equivalent highlights.
🍁🌸 Peak seasons (cherry blossoms, autumn leaves, holidays) increase traffic; timing is adjusted to maximize your experience.
Walking & Accessibility
👟 Moderate walking with slopes/stairs at shrines/temples and viewpoints; comfortable shoes recommended.
♿ Partial accessibility at several sites; share mobility needs in advance so we can tailor routes.
Vehicles, Seating & Luggage
🚐 Vehicle size matched to group (1–5 / 6–9 / 10–20).
👶 Child seats available on request (tell us age/height in advance).
🧳 Light luggage ok; for full-size suitcases, please tell us beforehand so we can allocate space or propose luggage solutions.
House Rules
🚭 No smoking or alcohol in the vehicle.
🥤 Drinks with lids are fine; no open containers.
🚫 Hazardous items (fireworks, drones where prohibited, etc.) are not allowed at sites.
Timing & Delays
🚦 Tokyo traffic can be unpredictable; the driver may be up to 30 minutes late at pickup.
⏱️ Tour duration is 10 hours per day including pickup/drop-off. Extra time is subject to schedule and an additional fee—please ask in advance if needed.
Safety & Insurance
🛡️ Passenger insurance included for the vehicle.
📞 We’ll provide an emergency contact and day-of messaging for any changes.
Good to Bring
🧥 Layers or rain gear (mountain weather changes quickly)
🧴 Sunscreen/hat, portable battery, refillable water bottle
🪪 Passport for tax-free shopping (optional)
Cancellation & Changes
✅ Free cancellation up to 24 hours before Day 1.
🔄 Date/route changes are subject to availability (peak dates fill early—please request ASAP).