Narita or Haneda to your Tokyo hotel, and the easiest way into the city
Two airports serve Tokyo, and the journey from each into the city is a completely different proposition. Narita sits roughly 60 kilometres east of central Tokyo, in a different prefecture. Haneda is about 15 kilometres south, inside Tokyo itself.
Both are well connected, and you have several ways to reach your hotel from either. What follows is what each of them actually involves at the end of a long flight, and why most of our guests decide that the first hour in Japan is the one worth getting right.
From Haneda
Haneda is close to the city and the public options are quick. Approximate fares and times, correct at the time of writing:
Keikyu line, around ¥300 to Shinagawa, about 14 minutes.
Tokyo Monorail, ¥520 to Hamamatsucho, about 18 minutes, then a change onto the Yamanote line.
Airport Limousine bus, around ¥1,300 to Shinjuku or Ikebukuro, on the same roads as everyone else.
Taxi, roughly ¥8,000 to ¥12,000, with a 20 per cent surcharge between 22:00 and 05:30.
Private transfer, met inside the terminal, straight to your hotel entrance.
Those train times are station to station, and that is the part worth reading twice. Fourteen minutes to Shinagawa does not include finding the platform with your cases, the change onto the Yamanote line, or the walk from the station exit to your hotel with luggage on a crowded pavement. Add those and a quick journey becomes an hour of small decisions at the end of a flight.
A private car makes the same trip one movement. Your driver is waiting inside the arrivals hall with your name, takes the bags, and the next time you stand up you are at your hotel door.
From Narita
Narita is an intercity journey rather than a city one, so every option takes longer and the differences between them matter more.
Keisei Skyliner, about ¥2,580 to Nippori and Ueno, 36 to 41 minutes, then a transfer to wherever you are actually staying.
Narita Express, the N'EX, ¥3,070 to Tokyo Station in about 55 minutes, continuing to Shinagawa, Shibuya, Shinjuku and Yokohama.
Airport Limousine bus, roughly ¥3,100 to ¥3,600, direct to a list of larger hotels.
The Access Narita bus, the budget service to Tokyo Station and Ginza.
Taxi, fixed fares from around ¥21,000, commonly ¥25,000 to ¥30,000 for central Tokyo, with expressway tolls on top.
Private transfer, booked in advance at a price agreed before you fly, with your flight tracked from Japan.
Two things about that list are easy to miss.
The first is that neither fast train ends where you are staying. The Skyliner leaves you at Ueno, in the north east. The N'EX reaches Tokyo Station. Unless your hotel is beside one of those, the journey has a second half, and the second half is the one with the stairs and the suitcases.
The second is the taxi. By the time a Narita taxi has run its meter and added tolls, you are usually paying more than a private car booked in advance, without the fixed price, without the flight tracking, and without anyone waiting for you if you land late.
What a private transfer actually does
The case for it is not comfort, or not only comfort. It is that a private transfer removes the specific things that go wrong on arrival day.
You are met inside the terminal. Your driver is in the arrivals hall with a name board, not at a rank outside or on the far side of a ticket machine you cannot read.
Your flight is tracked. If you land ninety minutes late, nobody needs telling. The pickup moves. Trains and buses do not wait, and a missed last connection at Narita is an expensive evening.
The price is agreed before you fly. No meter, no surcharge after ten at night, no difference between a smooth run and a slow one.
The luggage is not your problem. This is the one guests underestimate. Four large cases and four people do not move easily through a station. In a vehicle chosen for your bags, they simply go in the back. Our guide to what fits in an Alphard or a HiAce is worth two minutes before you book anything.
Children travel properly. Child seats are fitted before you land, at no charge, and nobody carries a sleeping three year old up a flight of station steps.
One vehicle, one price, whatever the hour. Early departures before the first train and late arrivals after the last one are ordinary bookings for us.
It is a private group. The vehicle is yours. No shared shuttle stopping at six hotels before yours.
None of that shows up in a fare comparison, because a fare comparison only measures the cheapest way to move a person. Arrival day is not really about moving a person. It is about arriving in a country you do not know, in a language you may not read, tired, with everything you own, and starting the trip well.
If you are still choosing your airport
When flight prices are close, Haneda is worth a modest premium. It is the better part of an hour nearer the city, which means less of your first day and your last day spent travelling. Narita is not a problem. It simply rewards being planned rather than improvised.
If you land at one and fly home from the other, tell us early. It changes which vehicle makes sense and lets us hold both ends of your trip together.
What to send us
To quote you properly and put the right vehicle on it, this is all we need:
Landing at Narita, 17:40, four adults and one child aged three, four large suitcases and two cabin bags, staying in Shinjuku.
Send that on WhatsApp and you will have a price and a vehicle back quickly, with no obligation.
The short version
Haneda is a city journey, Narita an intercity one. Plan them differently.
Published train times are station to station, not door to door. The second half of the journey is where arrival day is lost.
A Narita taxi usually costs more than a private car booked in advance, and comes with none of the certainty.
A private transfer means being met inside the terminal, a tracked flight, a fixed price, and your luggage handled.
Tell us the flight, the guest count and the bag list, and we will do the rest.
Full details for both airports are on our transfers page, and if your first day is already spoken for, our private day tours begin at your hotel door.

